How to Fix QuickBooks Error 9999?

Generally, QuickBooks error 9999 is a common banking error that occurs while connecting to the banks. According to Intuit, Error code 9999 in QuickBooks online occurs by a script error in the browser. Once you face QuickBooks Online error 9999, it will not update your bank feeds and transactions from the online banking website. This blog will derive the solutions to get rid of script error 9999. But before starting, let's know a brief about the error.

What is QuickBooks Error 9999?

Error 99 in QuickBooks Online is a script error, and it directly impacts your internet connection. On receiving this error, the connection between QuickBooks Online and the bank will be blocked.

However, the computer starts freezing and will respond slowly. As a result, it will affect your business activities. The major cause responsible for this error is the corrupted installation of QuickBooks. It can also occur while you try to update your bank. When this error falls on your display, it seems like - “Sorry, can’t update your account. Please try again later. (9999) or Error code 9999: Can’t update. If you receive such an error, then you have to fix then immediately. But before fixing them, there are some key points to follow.

 

Mandatory Steps to Perform Before Fixing QuickBooks Error 9999

Perform the following steps before fixing the error.

• Click on the “Bank Transaction” Screen. After that, click on the “Report Issue” button, which you see in the error message.

• If you haven’t installed the QuickBooks correctly, you should verify and install the QuickBooks file properly on the computer. 

• After that, enter your Name and Registered Email Address.

After performing the above steps, you will get a reply from your bank within ten days. In the meantime, you can follow the methods given below to fix the error.

 

How to Fix QuickBooks Error 9999?

Sometimes, updating your bank account 3 to 4 times resolves online banking errors. To perform an update of your financial institution in QuickBooks Online, follow the given steps.

 

Method 1: Perform Bank Update

Sometimes, updating your bank 3 to 4 times fixes the banking error. Follow the given steps:

1. Firstly, open QuickBooks Online.

2. Secondly, go to the Banking tab.

3. Then, click Update. 

4. Follow the same step 3-4 times.

 

Method 2: Clear Browser’s Cache Files

Clearing the browser’s cache files can resolve the error. As cache files help the browser to load websites faster by saving elements of the website. Follow the given steps to clear cache files in different browsers.

 

For Google Chrome

1. Firstly, launch Google Chrome.

2. Secondly, from the top right, click More.

3. Now, click on More Tool and then Clear Browsing Data.

4. After that, tick the checkboxes - “Cached Image and files” and “Cookies and Other Site Data”.

5. Finally, click on Clear Data. 

For Firefox

1. Firstly, go to the Menu bar from the top of the screen. Select Settings. 

2. Then, choose Privacy & Security Panel.

3. Now, click on the Cookies and Site Data option and click on Clear Data.

4. After that, untick the “Cookies and Site Data” checkbox.

5. Next, check the Cached Web Content box and click the Clear button. 

For Safari

1. First of all, go to the Safari drop-down menu. Select Preferences.

2. After that, click on the Advanced tab and then “Show Develop menu in the menu bar”. 

3. Now, choose the Develop drop-down menu and click on Empty Cache.

Note: If you want to delete the browsing history. Then choose the History drop-down and click on Clear History.

 

The Bottom Line

We understand that QuickBooks error 9999 in QuickBooks Online can be frustrating and affect the business. With the help of this blog, we provide the best approach to fix the error. 

You can contact us at our QuickBooks Phone Number +1-520-463-7633 for help regarding the online banking error 24x7.